Execs In The Know

JUNE 7, 2023

With advancements in technology and changing customer expectations, the landscape has shifted, giving rise to innovative outsourcing solutions that prioritize personalized, seamless, and meaningful customer experiences. However, concerns were raised about governance and compliance in implementing AI solutions.

CX 85

CX Compliance Artificial Intelligence AI 85

Neosperience

MARCH 17, 2023

The need to make digital environments accessible has been apparent since the early years of the World Wide Web’s existence, even before its innovative reach spread globally as we know it today. Artificial Intelligence can make a valuable contribution in generating assistive content.

Artificial Intelligence 52

Artificial Intelligence Compliance Transportation Legal 52

SurveySensum

DECEMBER 29, 2023

These technological advancements augment patient engagement and optimize operational efficiency, positioning healthcare institutions at the forefront of innovation. Managing Data Security and Privacy Compliance with stringent data privacy regulations and implementing robust security measures is imperative in safeguarding patient information.

Healthcare 52

Healthcare Artificial Intelligence Text Analytics Innovation 52

Doing CX Right

JULY 14, 2020

Fostering a Culture of Innovation. Machine Learning & Artificial Intelligence. Risk Quantification, Vulnerability & Compliance. I’d be happy to share my education experience and guide you to elevate your leadership in the world of CX. Going Virtual. The Future of Big Data Security.

CX 52

CX Artificial Intelligence Machine Learning Social Media 52

ProProfs

FEBRUARY 15, 2022

Focus On Research, Exploration, & Innovation. Innovative & Revolutionary Solutions. eLearning development is the planned process of developing eLearning experiences for formal education and training. More importantly , you can focus on learning and course compliance rather than on creating eLearning materials.

Non-Profits 52

Non-Profits Start-ups Innovation Artificial Intelligence 52

Callminer

AUGUST 1, 2017

Kolin Porter is the Vice President, Product Innovation at Higher Ed Growth. Higher Ed Growth (HEG) is a full-service marketing agency specializing in post-secondary education. HEG uses proprietary technology, like EduMaximizer, to deliver targeted enrollment leads to for-profit and nonprofit education clients. @HigherEdGrowth.

Contact Center 334

Contact Center Real Estate Start-ups Sales 334

Zendesk

MAY 9, 2023

We are challenged to do more with less, but change can also represent opportunity—and it’s possible now to increase efficiency by leveraging new technologies like artificial intelligence (AI) and generative AI. We’re excited to embark on this journey of intelligent CX together. Meanwhile, consumer expectations continue to rise.

AI 97

AI CX Sentiment Analysis Artificial Intelligence 97