SurveySensum
AUGUST 3, 2023
Imagine you run a B2B marketing software company that provides innovative marketing solutions to small businesses. This is where B2B SaaS feedback software comes to the rescue! So, without further ado, let’s explore the top 10 B2B SaaS feedback software options that can revolutionize the way you do business!
Lumoa
FEBRUARY 9, 2023
B2B Customer Experience B2B Customer Experience is, simply put, the experience and interactions with your company of a B2B customer. The situation when B2B CX was very distant from B2C CX has been rapidly changing. Now at least 80% of B2B buyers now expect the same buying experience as B2C customers.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CommBox
JANUARY 28, 2024
In 2021, Gartner found that 80% of the service industry leaders in B2B and B2C organizations rate migrating to self-service as their top priority, followed by upgrading contact center technology (79%) and automating customer service processes (77%). By 2022, chatbots will handle 75-90% of queries, according to assessments.
TeamSupport
FEBRUARY 22, 2024
Are you ready to elevate your customer support, drive customer satisfaction, and fuel your business growth, it's time to embrace TeamSupport. Because in the world of business, the race doesn't go to the swift—it goes to those who know how to treat their customers right.
Zendesk
MAY 11, 2022
Slack integration with Zendesk messaging brings the same kind of conversational experiences built for B2B and B2C companies into the workplace for B2E (business-to-employee). That’s nearly double the rates seen by customer-facing support teams at B2B and B2C companies. This is why our platform is agile, open, and flexible.
CommBox
SEPTEMBER 20, 2021
In 2021, Gartner found that 80% of the service industry leaders in B2B and B2C organizations rate migrating to self-service as their top priority, then upgrading contact center technology (79%) and automating customer service processes (77%). . Meeting their expectations is crucial to reduce customer churn and increase your business growth.
Zendesk
OCTOBER 20, 2023
Delivering excellent customer service can drive revenue, increase customer retention , stimulate business growth, and improve customer satisfaction. B2C companies have a customer base of individual consumers, whereas B2B companies deal with businesses.
Expert insights. Personalized for you.
52 
Let's personalize your content