SugarCRM

NOVEMBER 11, 2021

In this webinar, we showcased how AI shapes CRM, marketing automation, and customer service software today. Know your customers’ outlook and attitude towards you. Below are the first 2 minutes of the webinar and the slide deck. If you would like to see the full video recording, you may access it here.

Artificial Intelligence 49

Artificial Intelligence B2B AI Outlook 49

SugarCRM

OCTOBER 15, 2021

With 87% of leaders tagging customer experience (CX) as the top growth engine for their business, but only a third of them feeling prepared to address it, it seems there is a lot of room for improvement. The new strategic approach, including for B2B, is to improve direct customer interactions. Simplify CRM Displays and Processes.

CX 48

CX CRM Artificial Intelligence Invoicing 48

SugarCRM

MAY 11, 2023

The adoption of new channels and technologies, such as consumerization of B2B, reduction in layers of distribution, the Internet of Things (IoT), Analytics, and AI, are disrupting traditional business models and creating new opportunities for growth. Top 8 Ways Manufacturers are Using CRM to Revolutionize Their Industry 1.

Manufacturing 26

Manufacturing CRM Construction Invoicing 26

ClearAction

JULY 20, 2023

Non-stop for the past 25 years, technology for experience management and marketing have been super hot since CRM arrived on the scene. Aside from wonderful capabilities, efficiencies, and solutions offered by customer success technology, usually : Tech is the first major decision of new leaders in CX, CS, and Marketing.

Technology 62

Technology Technology Outlook B2B 62

SugarCRM

OCTOBER 27, 2022

He also regularly writes for Forbes and is the mind behind top Customer Experience (CX) books “Punk CX” and “How to Wow.” Adrian touched on two main areas in his keynote: why improving CX is urgent and top priorities leaders can take on to create a customer-centric environment.

B2B 26

B2B E-commerce CRM CX 26

SurveySensum

OCTOBER 11, 2023

Whether you’re looking to conduct customer experience, employee engagement surveys, product evaluations, 360-degree feedback, onboarding surveys, NPS in B2B , or CSI, SSI surveys for the automotive industry, SurveySensum stands out as a robust solution tailored to your business needs.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Net Promoter Score NPS 52

SurveySensum

NOVEMBER 13, 2023

This is why it is all the more important that businesses pay attention to their mobile CX. Now, you might be wondering, ‘How can I amp up my mobile CX game?’ Integrations: You must be using other tools such as CRM tools, so make sure your survey tool integrates seamlessly with your existing tools. But wait there’s more.

Customer Experience 52

Customer Experience Text Analytics NPS Start-ups 52