Inside Customer Service

APRIL 8, 2021

Advertising disclosure: This blog participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means to earn fees by linking to Amazon.com and affiliated sites. It's a message I receive from a lot of subscribers to the Customer Service Tip of the Week, my free weekly email.

Sports 182

Sports Contact Center Retail Customer Service 182

Intercom, Inc.

DECEMBER 10, 2018

This can be anything from in-app notifications and messages , to tooltips, splash pages, hard-coded user interface (UI) copy, banners or modals. An app is valuable only if people know how to use it. All your messaging is marketing, both before and after the sale. What is in-app marketing, anyway? Mixpanel’s study of 1.3

Start-ups 137

Start-ups Gaming Sales 137

Execs In The Know

OCTOBER 20, 2022

Your guide to securing the right-fit contact center provider when it comes to culture and employee experience. When it comes to outsourcing your contact center, culture matters just as much as it does in your head office—not only to your employees, but also to your customers. Managers are leaned-in and invested .

Contact Center 52

Contact Center CX Start-ups Finance 52

ProProfs

FEBRUARY 23, 2022

All of this means that teaching learners online is inevitable, and it is clearly evident from all the virtual schools that have been sprouting up for the past couple of years. However, teaching online is substantially different from teaching in a traditional classroom. But how big was the transition? What Are Teaching Strategies?

Education 52

Education Start-ups Construction Gaming 52