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13 Best Practices for Website Feedback: Gathering and Utilizing Valuable Customer Insights

SurveySensum

That’s why use your social media accounts as virtual community bulletin boards. If you run a travel blog, for instance, post questions to gather feedback from your followers about their dream travel destinations. Email : Extend your reach through email communication. You don’t need to manually tag every response.

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Customer advocates: The secret ingredient to sales and support success

Zendesk

A strong community of loyal advocates can serve as an extension of your sales and support teams and offer unique insights and experiences that benefit other customers and your company. At Zendesk, we offer our Luminaries program to connect with the boldest and brightest in our community.

Sales 64
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How Do You Handle Multiple Feature Requests From Customers?

SurveySensum

Whether they come from customer support tickets, emails, community forums, etc, gather and organize them in one dedicated space. This is where the 7 strategies discussed in this blog come in handy. This streamlines the process and ensures that no valuable requests are overlooked. That’s good news!

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Why You Should Love Lyft More Than Uber

Customer Bliss

Uber has no doubt been a darling of the investor community and the business school community. Compensating them for extras and giving them access to offers because they are part of the Lyft community. Uber’s customer-facing tag line is “creating possibilities for riders, drivers, and cities.”

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Social Media as a Service Differentiator: How to Win in 2023

Execs In The Know

Social media has been around for almost two decades, with 75% of the world’s population ( ages 13+) now actively engaged in an ever-evolving online community of networks and algorithms. Guest blog post written VXI. This included marketing insights, crisis management, and opportunities for suggestive selling and conversational commerce.

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What is a lead magnet? The ultimate guide (+10 examples)

Zendesk

Tag the experts you interviewed on social posts about the lead magnet. When you send a confirmation email with the score, include a link to a blog post that covers topics related to the quiz. What if you let leads access a knowledge-sharing community that covers multiple topics? This should lure leads back to your website.