CSM from the Trenches: Mentors – Tyler Richards, Head of Mid-Market Customer Success, Lucid Software
ClientSuccess
JUNE 26, 2019
Welcome to our blog series CSM from the Trenches, a community for frontline Customer Success Managers (CSMs) that discusses trends, best practices, and advice for the frontline. Sometimes, we may have to push back on the client to help them get out of their own way and where they, ultimately, want to be. Mentor Questions.
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