Lumoa
APRIL 28, 2024
Every interaction with your business has the power to build or damage the relationship with your customer – and can directly impact your revenue. 78% of customers have backed out of a purchase due to a poor customer experience (CX). The pressure is rising for businesses to step up their CX game.
SurveySensum
JULY 14, 2020
Lynn Hunsaker – CXPA Board, Customer Experience Leader, Trainer, Author . Lynn Hunsaker started her career as chair of a 20-country, 6-division task force designing customer satisfaction methodology as a manager in the Strategic Planning department at then-Fortune-250-ranked Sonoco Products. LinkedIn : [link].
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Callminer
MARCH 6, 2020
Matthew Lyons is the Director of Content at Game Gavel. Matt has been playing video games his entire life and pushing evergreen gaming and tech content throughout the internet for the last 10 years. Sue Andrews is the HR & Business Consultant at KIS Finance. What is Matthew most passionate about? Sue Andrews.
Callminer
MARCH 6, 2020
Matthew Lyons is the Director of Content at Game Gavel. Matt has been playing video games his entire life and pushing evergreen gaming and tech content throughout the internet for the last 10 years. Sue Andrews is the HR & Business Consultant at KIS Finance. What is Matthew most passionate about? Sue Andrews.
Return Customer
MAY 18, 2016
In fact, a study conducted by the White House Office of Consumer Affairs discovered that 80 percent of American consumers are willing to spend more for services or products if they are sure that they will get superior customer experience and a higher customer satisfaction. Excellent customer service knows no legal age.
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