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How to ensure standardized security for contact centers

Hodusoft

Security and privacy policies are paramount for all businesses. Especially while handling a call center or a contact center, it is imperative to adhere to the security standards strictly. Besides, because of the pandemic of COVID-19, businesses are promoting remote work. Authentic call recording. IVR security.

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Contact Center Software for Transportation Industry

Hodusoft

We have created a contact center software called HoduCC that allows you to manage large call volume with optimal customer service efficiently and effectively. Recently, we served the ready-to-use HoduCC- omnichannel Contact Center Software to GUO Transportation Ltd. GUO Transportation Company Ltd. is a division of G.

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HoduCC – Call Center and Auto Dialer Software Stands out as FrontRunner in the Gartner report

Hodusoft

We feel a sense of pride for having our name listed on the platform as one of the top-rated products,” said Kartik Khambhati, Co-founder & Chief Business Development Office at HoduSoft. . HoduCC is recognized as the Top Call Center Software and Auto Dialer software. It also helps in providing a stellar customer experience.

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HoduSoft Creates a Buzz at the ITEXPO2022 with its Award-Winning Product Suite

Hodusoft

Integrating unified communication software into business operations has opened up the door of opportunities for organizations, startups, and even small businesses. HoduCC : A reliable contact center software enriched with advanced features to deliver a stellar customer experience.

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Voice of the Future: How Speech Analytics is Reshaping CX

MattsenKumar

Unlocking Strategic Business Opportunities Organizations adapt Speech Analytics to transform customer service to the next level, positively impacting CX. The increase in potential customers brings high productivity and business growth. It addresses common barriers and eventually increases the CX.

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Top IP PBX Software and Service Providers in the UK

Hodusoft

Ensures business continuity through disaster recovery 5 necessary features your IP PBX software must have Every business phone system provider in the UK has a unique set of features. Analytics and Reporting: Data analytics can be leveraged to drive actionable insights on business operations, sales, marketing campaigns, and others.

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In-Depth Guide: Inbound Call Center Software

Hodusoft

Best practices for using inbound call center software Future of inbound call center software What is Inbound Call Center Software? Inbound call center software refers to a suite of tools and technologies used to manage and handle incoming customer calls within a contact center environment.

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