Lumoa
JANUARY 24, 2024
Whatever shape the feedback takes, it contains valuable information that can be used to improve your business’ performance. That’s where text analytics in customer feedback proves to be one of the most valuable tools for any business. However, first, you have to know where to look!
SurveySensum
JUNE 24, 2023
Increases Profitability and Business Growth Good customer experience plays a crucial role in customer loyalty, resulting in low churn and lower retention costs, which ultimately increase the profitability of a business. With Text Analytics. Analyze Customer Feedback with Text Analytics – Request a Demo 6.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SurveySensum
DECEMBER 15, 2023
I’ve found that there are two key challenges in this regard: Challenge 1: Neglecting the Lost Customers A major challenge for businesses is concentrating too much on current customers and neglecting the significant impact of leads that don’t become customers. Q3: Did you take a loan from any other company during the same time?
SurveySensum
OCTOBER 4, 2023
This tool helps automotive businesses, such as car manufacturers, dealerships, and service centers, gather valuable customer insights to improve products and services, enhance automotive customer experience, and drive business growth. But how to determine which one is the right tool for your automotive business?
Experience Investigators
APRIL 23, 2024
Some organizations find that focusing on retaining customers in volatile times can provide more revenue than sales. This loyalty translates into substantial financial benefits, as loyal customers are not only more likely to make repeat purchases but also to advocate for the brand, thereby increasing referrals and sales.
SurveySensum
SEPTEMBER 13, 2023
And once the survey responses start coming in, the tool centralizes the feedback, automates analysis using Text Analytics software , and provides detailed reports on a user-friendly dashboard. Tracks conversion drop-offs to optimize the sales funnel. Offers exceptional customer support, resolving issues within 2 hours.
Lumoa
AUGUST 8, 2023
Effectively analyzing survey results can provide numerous benefits, such as enhanced customer satisfaction, increased sales, and improved brand loyalty. Just as a chef transforms raw ingredients into a gourmet meal, proper survey analysis can transform raw data into actionable insights that drive business growth.
Expert insights. Personalized for you.
83 
Let's personalize your content