6 Super-Effective Steps to Analyze the Responses of your NPS Program
SurveySensum
NOVEMBER 24, 2021
6-steps to efficiently analyze your NPS program. If you have landed here, I am sure you already know what NPS aka net promoter score is. NPS is a business metric that helps you gauge customer loyalty by asking a simple question, ‘How likely are you to recommend us to a friend or colleague?’. Take Action on the Customer Issues.
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