SurveySensum

SEPTEMBER 13, 2023

Top 10 B2B manufacturing feedback tools SurveySensum CustomerGauge Hotjar Typeform Freshdesk InMoment Zendesk Jira Service Desk Google Forms Microsoft Forms Conclusion Let’s explore what these tools are here. 5) Freshdesk Multi-Channel Support Ticketing System Automation Free trial available Starts at ₹999 /agent/month 4.4 (5)

Manufacturing 52

Manufacturing B2B NPS Compliance 52

Comm100

APRIL 22, 2021

Freshdesk offers both internal and customer-facing knowledge bases for free that work with an unlimited amount of users. Freshdesk boasts SEO capabilities, making it easy for your knowledge base articles to gain visibility. For a full breakdown of features, click here. . For a full breakdown of features, click here.

Omnichannel 52

Omnichannel Start-ups Customer Service 52

SurveySensum

OCTOBER 26, 2022

Freshdesk is an online survey tool that lets you automate your work, and has multiple support channels. As a cloud-based online survey tool, Freshdesk helps you to create powerful surveys to gather customer feedback. If not, hunt more and compare and contrast what you need and what they’re giving. Free integration . Our view: .

Sentiment Analysis 59

Sentiment Analysis Close the Loop Text Analytics Start-ups 59

Comm100

FEBRUARY 1, 2023

Looking at why people prefer live chats to phone support, the highest cited reasons are: No wait times (34%) Convenience of communication (26.9%) Compared to phone support, another way that live chat benefits higher education is with chat concurrency. Legacy phone systems can come with high costs for ongoing delivery and maintenance.

Education 86

Education Omnichannel B2B Customer Service 86

Comm100

NOVEMBER 23, 2020

As one 2020 customer writes: “Comm100 has excellent features , a good range of tools and is well-priced compared to some competitors. Freshdesk is a cloud-based support software that was founded in Chennai, India, in 2010. Today, Freshdesk acts as a help desk system for over 40,000 customers. Get Comm100 Free. Comm100 Free.

Omnichannel 52

Omnichannel Start-ups Social Media CRM 52

Help Scout

APRIL 27, 2021

Freshdesk Best customer service software for enterprise teams. Though very similar to Zendesk, Freshdesk does have a few items that separate them. There are plan tiers within both, but the help desk solution is a lower cost on average when compared to the omnichannel product, and it’s probably what most small businesses would consider.

Customer Service 105

Customer Service Start-ups Omnichannel Social Media 105

SurveySensum

JANUARY 27, 2022

SurveySensum seamlessly integrates with the applications/ tools (Zendesk, Freshdesk, Zapier, Hubspot, Intercom, or Slack) that you use every day. In addition, it helps you to compare different touchpoints or customize the report with various attributes like roles. Powerful integration. Custom dashboard .

Sentiment Analysis 59

Sentiment Analysis Customer Experience CEM NPS 59