Compliance Healthcare Machine Learning Text Analytics 
SurveySensum
DECEMBER 29, 2023
In today’s dynamic healthcare landscape, enhancing the patient journey stands as a paramount goal. Recognizing this significance, healthcare institutions are increasingly turning to a powerful solution. Recent statistics underscore the pivotal role patient experience plays in defining the quality of care provided.
Lumoa
APRIL 28, 2024
Its omnichannel text analytics feature comes with Natural Language Processing and is supported by AI (more about this in the next segment). Medallia ’s AI feature is called ‘ Ask Athena ‘ and uses machine learning to discover data trends such as sudden increases in negative customer feedback.
DMG Consulting
AUGUST 9, 2018
The benefits of IVAs transcend verticals: they can serve as personal shoppers, ensure compliance with healthcare protocols, book reservations or schedule appointments, assist with financial transactions, and much more.
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