article thumbnail

Improving the HELOC Process: Leveraging Automation Technologies for Enhanced Efficiency and Customer Experience

Lightico

Traditionally, lenders have had to deal with compliance paperwork when processing HELOC loans, which can slow down the time to funding and cause unnecessary frustration for borrowers. This is where automation technologies such as eForms and eSignatures can play a significant role in streamlining the HELOC application process.

article thumbnail

Incredibly Useful Call Center Technology Trends for Businesses

MattsenKumar

Call centers can bank upon the nascent opportunities by identifying the right call center technology trends and build robust processes around them. Identifying call center technology trends and teaching them as a culture at your customer service centers can work in your favor. Call Center Technology Trends.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

National eSign Day: Celebrating 26 Years of Digital Signatures & a Bright Future Ahead

Lightico

The 1900’s witnessed significant advancements in signature technology. Businesses across industries, including finance, real estate, healthcare, and more, have embraced electronic signatures to streamline their operations.

Legal 52
article thumbnail

How eSignatures & Blockchains Can Work Together

Lightico

Many eSignature companies are looking to blockchain technology to help them enhance their e-signing products and services. However, today’s eSignatures are far more sophisticated and can be used for anything from banking to healthcare to real estate. With blockchain technology, this becomes a much easier task.

article thumbnail

Contact Centers’ Digital Transformation Has Only Begun

DMG Consulting

Companies have reduced their physical presence and, whenever possible, real estate costs. Allowing 25 percent to 30 percent of contact center employees to work from home is a safe way to go, as long as security, regulatory, and compliance concerns are properly addressed.

article thumbnail

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. Compliance missteps occur. Burnt-out staff produce less. Too many portals…”.

article thumbnail

Contact Centers’ Road Map to Success in the New Normal

DMG Consulting

The playbook for the “new normal” will likely follow three major trends: the migration to the cloud, digital transformation, and the adoption of smart technologies (artificial intelligence and automation).