DMG Consulting

SEPTEMBER 13, 2021

The Business Case for Making Contact Center Applications Standard Employee Productivity Tools. Every employee plays a role in delivering an outstanding customer experience (CX), whether in direct contact with customers or supporting customer-facing co-workers. Sep 3, 2021 Donna Fluss.

Contact Center 48

Contact Center Artificial Intelligence Entertainment CRM 48

Hodusoft

JANUARY 28, 2021

The software helps with sales campaigns and it proves simply invaluable for customer service. Sales campaigns. Think up strategic campaigns to draw in more customers and then use call center software for implementation.

Social Media 105

Social Media Contact Center Omnichannel Sales 105

CommBox

MARCH 7, 2022

CommBox’s AI allows you to build smart chatbots for various use cases (customer service, sales, etc), and automate complex processes by setting automation rules. . Manage all customers interactions from a smart central inbox. Qualify leads and Increase sales faster . Get updates directly to your CRM.

Omnichannel 52

Omnichannel Start-ups Engineering Customer Service Sales 52

CommBox

MARCH 7, 2022

CommBox’s AI allows you to build smart chatbots for various use cases (customer service, sales, etc), and automate complex processes by setting automation rules. . Manage all customers interactions from a smart central inbox. Qualify leads and Increase sales faster . Get updates directly to your CRM.

Omnichannel 52

Omnichannel Start-ups Engineering Customer Service Sales 52

SurveySensum

JULY 14, 2020

President of Reflective Keynotes Inc, Mike Aoki has over 20 years of successful experience in customer service, sales, and management. He has expertise in customer service and sales and has been interviewed by the Globe and Mail, Contact Centre Pipeline magazine, and the Customer Experience Radio Show.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132