Zendesk
OCTOBER 17, 2022
Workers on production lines, assembling industrial goods with wrenches is one image that usually comes to mind when people think of the manufacturing industry. The Fourth Industrial Revolution (4IR) technologies are expected to create up to $3.7 The Fourth Industrial Revolution (4IR) technologies are expected to create up to $3.7
Intercom, Inc.
JUNE 19, 2018
They use service as a differentiator and focus as much on the post purchase experience as the purchase decision to increase customer loyalty and retention – just like luxury hotels and car manufacturers have done for decades. Articles recommends what content to write next based on customer searches. See how Intercom can help.
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SugarCRM
AUGUST 19, 2019
The global manufacturing industry is changing rapidly. Driven by the phenomenal pace of technology and ever-increasing customer expectations, modern manufacturing businesses – from producers through to wholesalers and distributors – have had to adapt to a entirely new set of rules. Continued investment in IoT.
SurveySensum
MAY 25, 2022
Details such as what type of product customers are looking for, the anticipated features of a new car, the youth’s attitude, etc. Understand customer expectations. Customer satisfaction. Dealer attitude, customer handling, and pricing. Evaluate marketing strategies and branding.
Intercom
JULY 25, 2022
Discover the top trends transforming customer engagement. Intercom sponsored Harvard Business Review Analytic Services to conduct a survey of 317 business leaders across a range of industries, including manufacturing, healthcare, technology, financial services, and more. You may be wondering, “where do the biggest opportunities lie?”
Uniphore
JANUARY 25, 2022
And now they’re a manufacturer of one of the world’s top cars. And if tech companies aren’t bridging into more traditional industries, they are enabling more conventional counterparts with the technologically advanced tools that our modern customers expect. And take the example of Tesla. Take bitcoin for banking.
Zendesk
JULY 27, 2021
When customers can find the financial knowledge they need on their own, it improves their experience while also reducing the number of tickets agents handle. As a customer base grows—and the number of tickets grows with it—implementing AI and machine learning can help the support team manage inquiries more efficiently.
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