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How Do I Make Customer Success More Personal?

ClientSuccess

By prioritizing your customer relationships and following through on your commitments, you can build trust and bolster retention. Listen to Customer Feedback. We love the advice that Entrepreneur magazine gives on customer feedback. And when this starts from the top down, it becomes part of your company’s DNA.

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The great differentiator: How fintech companies are prioritizing great customer service

Intercom

Fintech has become a major force in the finance industry. And the cherry on top – anyone can easily manage their finances through mobile apps and online platforms without waiting in line in a busy bank branch. Fintech companies must be able to provide customers with prompt and efficient answers and services to win their business.

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Customer experience, whose business is it?

Lumoa

As you see, in most companies, marketing takes care of customer experience as a whole. Luckily top management and CEO now understand more often that customer experience is rather a necessity than a cost. However, the back-office functions, like HR or Finance are involved into CX very seldom. That's fair.

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Customer experience, whose business is it?

Lumoa

Luckily also the top management and the CEO now understand more often that customer experience is rather a necessity than a cost. However, the back-office functions, like HR or Finance are very seldom involved in CX. Finance You might ask "How could a finance department influence customer experience?" That's fair.

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16 Apps and E-Tools to Kickstart Your Business

ProProfs

They can help you manage finances, accounting, marketing, content creation, and many other areas of business. Typeform – For Customer Surveys. Customer feedback can help you identify the improvement areas of your business and work on them consistently to meet the needs of customers.

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16 Apps and E-Tools to Kickstart Your Business

ProProfs

They can help you manage finances, accounting, marketing, content creation, and many other areas of business. Typeform – For Customer Surveys. Customer feedback can help you identify the improvement areas of your business and work on them consistently to meet the needs of customers.