Bill Quiseng

APRIL 25, 2021

Is it time to consider upgrading to a customer relationship management application instead of using the contact feature in Outlook? As you did in announcing the safety protocols, make sure you publicize internally the action steps and outcomes of your focus on customer experience improvement. Involve everyone.

Mystery Shopping 190

Mystery Shopping Customer Experience Hospitality Hospitality 190

SurveySensum

JANUARY 26, 2022

If you’re trying to take your business to a different class, focusing on Customer Experience should be your priority and something that needs extra attention. . The expectations of customers keep changing and so do the trends. Top customer experience trends in 2022.

Customer Experience 59

Customer Experience Contact Center Machine Learning Omnichannel 59

Callminer

MARCH 6, 2020

Matthew Lyons is the Director of Content at Game Gavel. Matt has been playing video games his entire life and pushing evergreen gaming and tech content throughout the internet for the last 10 years. Customer service managers shape the customer service experience at an organization, so…”.

Customer Service 207

Customer Service Start-ups Education Gaming 207

Callminer

MARCH 6, 2020

Matthew Lyons is the Director of Content at Game Gavel. Matt has been playing video games his entire life and pushing evergreen gaming and tech content throughout the internet for the last 10 years. Customer service managers shape the customer service experience at an organization, so…”.

Customer Service 182

Customer Service Start-ups Education Gaming 182