Uniphore

DECEMBER 14, 2021

For Cisco partners, this means they can resell and upsell, bringing additional customer experience innovation and value to their customers. For example, Uniphore’s innovative AI technology dramatically reduces agent aftercall work time, by up to 80% in many cases.

Sentiment Analysis 264

Sentiment Analysis Customer Experience ML Contact Center 264

Lumoa

MAY 16, 2024

Think of this as a casual chat where we unravel the complexities of ML testing, making it digestible for everyone, regardless of their technical background. It’s an innovative approach that’s changing the game in data science and AI development. Because ML systems aren’t just coded; they’re trained.

Machine Learning 83

Machine Learning ML Engineering Text Analytics 83

Execs In The Know

JUNE 14, 2023

A culture of security encompasses the following key aspects: Awareness and Education : Employees are educated about the importance of security and the potential risks faced by the organization. Leverage Artificial Intelligence (AI) and Machine Learning (ML) AI and ML technologies have immense potential in bolstering security measures.

ML 52

ML Artificial Intelligence Education AI 52

Execs In The Know

FEBRUARY 5, 2024

Hyper-Automation is Revolutionizing BPO Operations Hyper-automation takes automation a step further by integrating multiple advanced technologies and platforms, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to optimize as many business processes as possible across a company.

Healthcare 59

Healthcare Sentiment Analysis Artificial Intelligence ML 59

Uniphore

JANUARY 25, 2022

As we’ve seen with other innovations, the more familiar people become with the technology, the more they expect to see it. Automotive, healthcare, retail, banking, transportation, entertainment, education, human resources, legal services – and more. And it’s a two-way street. Take delivery tracking, for example.

AI 130

AI Artificial Intelligence Healthcare Legal 130

MattsenKumar

JUNE 23, 2021

To keep the existing customers, e-pharmacy players are doing the following: Leveraging AI and ML to predict customer behavior and suggest products (Vitamins& Supplements). It helps them educate drivers about the famous and busy routes. Inform users about expiring prescriptions and need to revisit a doctor. Valued at $115.07

E-commerce 52

E-commerce Transportation B2C Retail 52

Intercom, Inc.

MARCH 29, 2022

Anna Griffin, CMO at Intercom: Hello and welcome to New at Intercom , our first virtual launch event designed to share new innovation and new possibilities with the Intercom platform. And that is what today is all about: innovation. “We Our level of investment in product and innovation sets us apart”.

Start-ups 118

Start-ups Innovation Sales NPS 118