SugarCRM

SEPTEMBER 15, 2022

It’s no secret that the manufacturing industry has suffered greatly from the aftermath of COVID-19. Leading Industry experts are now seeing four key trends that are keeping manufacturers awake at night that must be addressed for organizations to successfully come to speed with new customer and market needs: Embracing digital transformation.

Manufacturing 26

Manufacturing CRM Artificial Intelligence ML 26

Intercom

AUGUST 2, 2023

With all this focus on cutting-edge technologies and product innovation, are we embracing the customer experience as a major value-driver, or are we treating it as an afterthought? In today’s fast-paced and competitive business landscape, innovation has become quite the buzzword.

Innovation 52

Innovation CX Non-Profits AI 52

SugarCRM

AUGUST 19, 2019

The global manufacturing industry is changing rapidly. Driven by the phenomenal pace of technology and ever-increasing customer expectations, modern manufacturing businesses – from producers through to wholesalers and distributors – have had to adapt to a entirely new set of rules. Continued investment in IoT.

Manufacturing 20

Manufacturing Sales Predictive Analytics CRM 20

Neosperience

AUGUST 24, 2020

In this article, we will talk about the opportunities for growth and innovation in furniture and design industries. . The physical store remains the most important touchpoint for the furniture industry. The recovered images are then analyzed by Machine Learning algorithms that allow you to highlight the behavior of visitors. .

B2C 52

B2C B2B Retail Artificial Intelligence 52

SurveySensum

SEPTEMBER 19, 2022

Do you know how GoPro, the action camera manufacturer manages to nail customer experience with each new product release? This co-creation with customers has also made GoPro far advanced in product development and innovation. Like life-long learning, there is no end to customer service improvement. The end result?

VOC 52

VOC Social Media Voice of the Customer Sentiment Analysis 52