Lightico

MARCH 23, 2022

These tasks can include binding coverage, underwriting, settling claims, and appointing retail agents in a certain region. Insurance MGA’s, or Managing General Agents, perform many tasks that typical insurance companies normally handle. But what is an MGA, and how can it be helpful to an insurance company?

Retail 52

Retail Innovation Sales Customer Service 52

Beyond Philosophy

NOVEMBER 28, 2017

When my wife and I visited Southern Louisiana a couple of years ago, we noticed that a lot of retailers differentiated themselves by doing a little something extra for customers. If you’re not familiar with lagniappe, I’ll briefly explain what it is. or the world.

E-commerce 83

E-commerce B2C Artificial Intelligence B2B 83

Beyond Philosophy

JUNE 7, 2016

When my wife and I visited Southern Louisiana last year about this time, we noticed that a lot of retailers differentiated themselves by doing a little something extra for customers. For those not familiar with the term, let’s quickly revisit what it is.

Customer Experience 74

Customer Experience B2C Touchpoint B2B 74

Qualtrics

MAY 20, 2019

That’s what the leadership team at Barksdale Air Force Base in Louisiana wanted to find out, and they chose Qualtrics as the tool to help. What are the things that happen that make you want to stay or leave? And then, for the military base commanders, what can you do about it? Measuring On-Base “Health”.

Government 24

Government Entertainment Healthcare Retail 24

Intercom, Inc.

FEBRUARY 7, 2019

Amazon has this really clear perspective that the world needs a universal online retailer. For listeners who may not know, his quick version of the story is that he had a cousin in Louisiana who needed help with her math homework, but they could never find the time to be on Skype at the same time. I create on YouTube.

Start-ups 171

Start-ups Engineering Real Estate Retail 171