SurveySensum

AUGUST 3, 2023

It lets you create various surveys like NPS, CES, CSAT, etc., Moreover, its Text Analytics analyzes thousands of gathered feedback in one go and gives your top trends and sentiments to close the loop in time. Real-time feedback analysis gives you instant access to valuable feedback and enables prompt decision-making.

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

SurveySensum

SEPTEMBER 14, 2023

With a versatile array of survey options, including NPS , CES, CSAT, product feedback, onboarding, and more. It analyzes all the gathered feedback with text and sentiment analyses and gives you top trends and sentiments in just a few seconds. Capture and respond to feedback in real-time without leaving the platform.

Social Media 52

Social Media Start-ups Sentiment Analysis Actionable Insights 52

SurveySensum

OCTOBER 17, 2023

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. Launch NPS, CES, or CSAT Surveys – Sign Up for Free 2.

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

SurveySensum

NOVEMBER 10, 2023

You rely heavily on email and social media for customer feedback for your bookstore. The tool allows users to create industry-specific and objective-specific surveys like NPS, CSAT, CES , CSI, Onboarding, Feature Prioritization, and others. The request for integration is taken on priority.

Sentiment Analysis 52

Sentiment Analysis Actionable Insights Social Media Start-ups 52

SurveySensum

FEBRUARY 24, 2022

A well-designed customer feedback tool will have important features like NPS surveys, CSAT surveys, text and sentiment analysis, omnichannel feedback, great support, and so on. . They always prefer to provide their feedback through multiple channels such as email, SMS, social media, and website. .

Customer Feedback 52

Customer Feedback Sentiment Analysis Close the Loop NPS 52

Lumoa

AUGUST 8, 2023

Whether it be through surveys, focus groups, or even social media, businesses have access to valuable feedback on their products and services. By asking relevant and targeted questions, you can create a comprehensive picture of customer sentiment and gain valuable insights into what customers want from your brand.

Customer Feedback 83

Customer Feedback VOC Net Promoter Score NPS 83

SurveySensum

APRIL 21, 2023

In addition, users can track metrics like NPS, CES, and CSAT and gain valuable insights into the areas to focus on and improve. SurveySensum allows users to download survey results in various formats, such as CSV, PDF, or Excel, for further analysis or sharing. Request a Demo 11.

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52

Lumoa

JANUARY 11, 2022

What Is an NPS Software? It is vital for companies to know if their clients and customers are happy with their service and products, and NPS solutions are one of the best ways to find out. In simple words, NPS software is a tool, that helps businesses measure and track NPS results and get in-depth insights from customers.

NPS 103

NPS Net Promoter Score Sentiment Analysis AI 103

Lumoa

NOVEMBER 21, 2023

In this article, we will go over how AI has transformed customer feedback analysis in detail while throwing some light on the trends, challenges, and the future. Let’s talk a bit more about how the use of AI tools transforms customer feedback analysis in the next part of this blog.

Customer Feedback 83

Customer Feedback AI Machine Learning Social Media 83

SurveySensum

OCTOBER 26, 2022

And they are on WhatsApp, emails, chatbots on your website, in-apps, web apps, social media, and many more digital channels. . Text analytics . SurveySensum is an end-to-end customer feedback platform that helps all sizes of businesses to launch NPS, CES, and CSAT surveys. Text analytics .

Sentiment Analysis 59

Sentiment Analysis Close the Loop Text Analytics Start-ups 59