podcasts how-to-build-your-customer-success-forecasting-system 
Aquire
JULY 30, 2021
With more and more consumers switching to online shopping, ecommerce customer service has become a focal point for most businesses. Every online customer knows they can share reviews across a range of different social media platforms. In one negative post from a dissatisfied customer, lies the potential to ruin your brand image.
Customer Experience Matrix
AUGUST 4, 2022
I once read that the most accurate weather forecast is tomorrow will be the same as today. Privacy The change that gets the most industry attention is privacy: our long season of customer data raining freely from the heavens is being replaced – seemingly overnight – by a customer data drought.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Intercom, Inc.
AUGUST 29, 2019
In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. We hear from Tara Bryant again, on moving upmarket.
Lumoa
APRIL 24, 2018
The Net Promoter System® (or NPS) has been a popular customer experience metric since its creation in 2003. I’d love to specify from the very beginning, we focus on the Net Promoter System , not only on the Net Promoter Score ( that actually changes a lot ). Not as the only system used. blog linkedin twitter Why? "I
Intercom, Inc.
SEPTEMBER 20, 2018
We recorded a free-flowing conversation for the podcast, where we flipped the script and interviewed each other about everything from how to stay relevant in marketing to strategies for digging into tricky metrics. If you enjoy the conversation, check out more episodes of our podcast. How are we moving them through?
Expert insights. Personalized for you.
98 
Let's personalize your content