Aquire

JULY 23, 2021

Although this online approach has made shopping easier for consumers, it has also brought unique problems for ecommerce companies — like website optimization and service over multiple digital touchpoints. Unified view features on CX platforms can offer this ability. 10 ecommerce challenges companies face. Maintain context.

Manufacturing 98

Manufacturing Retail Omnichannel Touchpoint 98

SurveySensum

JULY 20, 2023

However, they suggested that I scan the product QR code on their online app. If the store had sent me a survey right after my visit, inquiring about my shopping experience, I would have gladly highlighted the QR scan issue. They implemented surveys through SurveySensum, gathering valuable feedback on transactions and delivery.

Retail 52

Retail Customer Feedback CX Social Media 52

ECXO

JULY 26, 2023

This is the value exchange that underpins informal ‘data contracts’ Customer fatigue Customers are also growing tired of surveys. Think about the number of surveys you’re asked to complete each week. Real-time inventory gives supply chains and vendors up-to-the-minute visibility on stock levels.

Predictive Analytics 98

Predictive Analytics Education Touchpoint CX 98

ProProfs

AUGUST 12, 2022

More Employee Longevity – According to a Career Builder survey, the average cost of losing a good employee is as high as $29,600. Fast Food Chain Logo Quiz. Pro Tip: You can add to the myth-busting fun by mentioning the origin of all the pieces of false information that your quiz will feature . Food Group Knowledge Test.

Social Media 52

Social Media Sports Start-ups Gaming 52