Win the Customer

DECEMBER 25, 2013

Wishing a very Merry Christmas to customer service and call center agents around the world. Peace, joy, and happiness to you and your loved ones. Customer Service'

Customer Service 107

Customer Service Customer Experience 107

Kerry Bodine

JANUARY 27, 2021

A belief that we can — that we will — bring good health, peace, and prosperity to ourselves and to those around us. I see that same optimism in the aspiring and veteran customer experience professionals that I have the pleasure of working with every day. I wish you good health, peace, and prosperity in 2021.

Outlook 127

Outlook CX Customer Experience 127

Intercom, Inc.

DECEMBER 21, 2020

This was a year when it felt like history was unfolding in real time – rather than the narrative of our time taking shape gradually over months and years, events were seemingly getting inscribed straight into the collective memory every day, or sometimes every hour. The art of marketing in a crisis. John Collins, Director of Content.

E-commerce 232

E-commerce Healthcare Start-ups Engineering 232

Intercom, Inc.

FEBRUARY 23, 2022

Some people would call that a sense of ease, peace of mind, flourishing, or even happiness. “Notice your physical wellbeing and how you sit at your computer all day. In some of my programs, I’ll just say, “Okay, right now, notice your physical wellbeing and how you sit at your computer all day. You lose it.

Start-ups 118

Start-ups Social Media Education Customer Service 118

Customer Bliss

FEBRUARY 28, 2017

Similarly, t hey all go to driver hubs where drivers stop and they spend a day in the hub listening to the drivers coming and going and hearing about customers and different experiences and pain points. “What Do I Know Now That I Wish I’d Known Then?” The Power Of Good Hiring. Design what the customer desires.

Customer Experience 59

Customer Experience Transportation Start-ups Business Operations 59

Provide Support

JULY 14, 2015

Understanding that nothing and no one in this world are perfect helps a lot to make peace with negative customer service reps. Maybe they are having a bad day today, maybe they feel lack of energy to give their best to you. I wish to all of you to always have a great customer experience.

Start-ups 75

Start-ups Customer Service Customer Experience 75

Comm100

JUNE 13, 2018

A separate report by Business Insider reveals that “A new study from L2 found that a quarter of shoppers would abandon a cart online if same-day shipping wasn’t available.”. Give your customers peace of mind by enacting liberal return policies. Offer Shareable Wish Lists.

E-commerce 53

E-commerce Social Media Retail Customer Service 53