Aquire

JULY 1, 2021

Conversational AI today is probably the closest technology has come to mimicking human interactions. If you want to know more about this technology, start here; our beginner’s guide will cover these essential aspects of conversational AI: What is conversational AI? The technology behind conversational AI. Machine learning (ML).

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Uniphore

JANUARY 25, 2022

However, in artificial intelligence (AI), the feeling is anything but cautious. As we’ve seen with other innovations, the more familiar people become with the technology, the more they expect to see it. Expect those numbers to grow as the technology matures and video becomes a more prevalent – and even preferred – CX channel.

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VOZIQ

APRIL 14, 2021

While working with our clients, we have seen the transformational effect artificial intelligence (AI) has on customer experience, cost reduction and profitability. According to a white paper published by Pactera Technologies in 2019, about 85% of AI projects fail eventually. Why is AI implementation challenging?

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Zendesk

OCTOBER 17, 2023

ChatGPT is an impressive conversational AI (artificial intelligence) chatbot by OpenAI that launched in 2022. Cognitive technology, such as artificial intelligence (AI), natural language understanding (NLU), machine learning (ML), and natural language processing (NLP), train the bot to understand context and human language patterns.

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SugarCRM

JULY 15, 2021

Aided by machine learning (ML) and artificial intelligence, innovation is just a creative and “opportunistic” team away. Although, traditionally, similar software comes with a hefty price, strategic technology, resource acquisitions, and careful implementation of AI-based capabilities become affordable.

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VOZIQ

APRIL 14, 2021

While working with our clients, we have seen the transformational effect artificial intelligence (AI) has on customer experience, cost reduction and profitability. According to a white paper published by Pactera Technologies in 2019, about 85% of AI projects fail eventually. Why is AI implementation challenging?

AI 40

AI ML Machine Learning Artificial Intelligence 40

DMG Consulting

JUNE 8, 2021

Breakthroughs in the underlying natural language processing (NLP) technology, along with powerful cloud-based processing capabilities, have improved the transcription accuracy, conversational comprehension and overall business value of IA solutions. Product Innovation.

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