SugarCRM

AUGUST 23, 2022

There is a path forward for companies wanting to deliver high-definition customer experiences (HD-CX). For our 2022 CRM Impact Report, we interviewed both sales and marketing leaders. Make your CRM more accessible. Personalization is important not only for your customers but also for your people.

Artificial Intelligence 26

Artificial Intelligence CRM AI Customer Retention 26

SugarCRM

SEPTEMBER 1, 2022

With the right technology and an engagement-driven mindset, companies can overcome the challenges of customer flight. In our 2022 CRM Impact Report , we speak to the path forward—how organizations can transform a state of churn concern into a nirvana of long-term customer retention. Customer Centricity.

CRM 26

CRM Artificial Intelligence AI Sales 26

SugarCRM

SEPTEMBER 22, 2022

However, the lack of such a data infrastructure is fueling a customer relationship crisis. An overwhelming majority of sales and marketing professionals (76% of those surveyed) say their biggest frustration with traditional CRM solutions is their complexity. Step 7: Leverage Artificial Intelligence to Help Move the CX Dial.

Artificial Intelligence 26

Artificial Intelligence Customer Experience CRM Actionable Insights 26

SugarCRM

AUGUST 25, 2022

Utilizing a shared CRM data platform and business intelligence system can provide actionable insights that sales, marketing, and service teams need to act decisively at every critical touchpoint throughout the customer journey. The time to improve customer retention is now!

CRM 26

CRM AI Actionable Insights Sales 26

VOZIQ

MARCH 22, 2022

TMC recognizes the AI/ML Customer Retention Platform for the fourth time in a row. Reston, March 22, 2022: VOZIQ AI,?a a leading cloud-based customer retention solution provider to recurring revenue businesses, announced today that? its Artificial Intelligence for Predictive Customer Retention?as

AI 40

AI Artificial Intelligence ML Engineering 40

SugarCRM

AUGUST 11, 2022

When artificial intelligence ( AI ) was introduced in the ’60s to mimic human decision-making, it was already heralded as the next big tech trend. Breaking the Silos: Fusing AI and CRM. A true AI-fuelled CRM goes beyond simple automation. Much organizational data is generated around a single customer or prospect.

Customer Retention 26

Customer Retention AI Artificial Intelligence CRM 26

SugarCRM

JUNE 6, 2022

The 2022 customer event—SugarConnected, took place with worldwide sessions: starting with EMEA on May 23, APAC on May 26, and ending with the Americas on June 2. Businesses around the world are faced with supply chain gaps and a higher customer resignation rate. Did you miss SugarConnected 2022? Wow : You did it!

Sentiment Analysis 26

Sentiment Analysis Artificial Intelligence CRM Outlook 26

SurveySensum

JULY 20, 2023

Let’s start by understanding the four common types of customer churn in retail and discover effective solutions for each of them. By doing so, you can proactively work towards reducing churn and improving customer retention. Get instant detractor alerts on your CRM so you can close the loop in time. But why is that?

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Retail Customer Feedback CX Social Media 52