Hodusoft
NOVEMBER 22, 2023
Increase ROI of BPO with Omnichannel Contact Center Software Excellent customer service is just as important as excellent marketing efforts. About 68% of consumers say they would pay more for a product or service from a company that has a reputation for great customer service. By 2028, it is expected to reach USD 34570.73
Aquire
NOVEMBER 17, 2021
And, even now, the global CX market size is still expected to grow 17.5 percent annually from 2021 to 2028. Because customer service is the only area where you can gain a competitive advantage regardless of size or market. You just need a few smart moves to optimize your website and omnichannel strategy. Unify channels.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
VOZIQ
APRIL 26, 2022
That` is why it is part of the fast-growing computer and IT industry with a 12% occupational growth between 2018 and 2028. With AI, you can minimize churn and maintain customer loyalty in three key ways: Identify customers’ intent on leaving. The next step to reducing customer churn is fully understanding why it happens.
Aquire
JANUARY 27, 2022
The modern customer expects quicker replies than ever before. For example, 42 percent of social media users expect a response within an hour of their post or message, 32 percent expect a response within 30 minutes, and 11 percent expect a response immediately. percent from 2021 to 2028.
SurveySensum
OCTOBER 5, 2023
By tailoring your survey-sending approach to customer preferences and capturing feedback when it matters most and through the right channels, you can gather insights that drive improvements in the dealership experience. Share Omnichannel Surveys With SurveySensum – Request a Demo 7. billion users by 2028.
Expert insights. Personalized for you.
52 
Let's personalize your content