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A guide to 360-degree feedback

SurveySensum

But, how can you measure it or share feedback with an employee like Nancy so that she can work on it? The survey is taken from everyone around and about everyone so that even managers get to know their strengths and weaknesses and their peers’ opinions towards them. . But what about her overall performance? But, how does it work?

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Voice of Customer (VOC): Why your businesses should listen?

SurveySensum

Do you know whose voice would be the loudest in that mall? It would be that of the customers. In a business equation, the weight is always in favor of the customers. The cliche statement that “The customer is always right.” …is What is the voice of the customer and how can you listen to it?

VOC 52
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Automotive customer journey: Surveys for every stage

SurveySensum

What do you do when you want to buy a new car? You would research, right? You ask Google, social media, and your friends and family! . You find the newest car in the market and research its features. And if everything satisfies you, you book the car. Are you there where your customers are?

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CATI Interview Alternative for Automotive Market Research: Online survey software

SurveySensum

CATI interview (Computer Aided Telephone Interview) is a surveying approach where an agent or interviewer carries out surveys over phone calls. It has also been used widely in the automotive industry to find actionable insights on sales, customer satisfaction, model testing, and market research. Understand customer expectations.