Shawbrook Bank chooses Lumoa to manage and analyze customer feedback
Lumoa
FEBRUARY 7, 2023
The retail and commercial bank based in the UK is processing customer feedback from a variety of channels. They have chosen Lumoa to consolidate that in a single platform and analyze what customers say in real-time. Culturally and functionally, Lumoa is an obvious and ideal long-term partner for Shawbrook Bank.”
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