SurveySensum

JANUARY 18, 2024

So, here’s a list of survey practices you need to avoid to customer survey madness and survey fatigue ! The Loaded Dice of Biased Questions Another big survey practice that ruins your survey campaign is asking double-barrelled and biased questions. “Don’t NPS question 4. The result? Open-end 3.

Customer Survey 52

Customer Survey Close the Loop Start-ups Text Analytics 52

SurveySensum

AUGUST 3, 2023

Imagine you run a B2B marketing software company that provides innovative marketing solutions to small businesses. But you’re not quite sure how it’s being received by your customers. It lets you create various surveys like NPS, CES, CSAT, etc., 5) Now let’s dive into each feedback software in detail.

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

SurveySensum

OCTOBER 10, 2023

Delighted is a customer feedback platform that helps businesses gather, track, and analyze thousands of actionable customer, product, and employee feedback. It offers built-in dashboards and reports to gain a better understanding of survey results. It also offers tagging and segmenting of feedback for actionable insights.

Actionable Insights 52

Actionable Insights Start-ups NPS Customer Feedback 52

Lumoa

AUGUST 8, 2023

This article offers a comprehensive guide on how to analyze survey results efficiently, covering everything from the basics to advanced techniques, and provides actionable solutions to common challenges in customer feedback analysis faced by businesses today. Before, they tracked NPS without taking any significant action.

Customer Feedback 83

Customer Feedback VOC Net Promoter Score NPS 83

SurveySensum

OCTOBER 4, 2023

Real-time Analysis Ensure the tool gathers and analyzes customer feedback in real-time and gives you timely alerts. 7 Best Automotive Customer Feedback Tools of 2023 Out of 7 feedback tools, the first automotive customer feedback platform is SurveySensum. Best Features Create any type of survey including CSI, SSI, NPS, etc.

Customer Feedback 52

Customer Feedback Sentiment Analysis Text Analytics CRM 52

SurveySensum

SEPTEMBER 13, 2023

In the dynamic landscape of B2B manufacturing, where innovation is the lifeblood of progress, the power of customer feedback cannot be overstated. That’s the transformative potential of harnessing customer feedback, and in the year 2023, it’s not just an option – it’s an imperative. user/month 4.4 (5)

Manufacturing 52

Manufacturing B2B NPS Compliance 52

SurveySensum

FEBRUARY 28, 2024

These tools typically offer customizable survey templates, anonymous submission options, robust reporting features to analyze feedback data, and more. Overall, these tools play a crucial role in gathering actionable insights and fostering a culture of transparency and open communication within organizations.

Start-ups 52

Start-ups Actionable Insights Construction Social Media 52