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Offshoring Contact Center Operations In A Multilingual World

CSAT.AI

AI based technologies are available which identify empathetic language and abusive language. As a bonus, it assists in preventing escalations like social media backlash or legal nightmares. Extreme climate, pandemics, and other economic forces can interfere with business. Change Management. The Future of Offshoring.

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How to Analyze Survey Results: A Guide to Mastering Customer Feedback Analysis

Lumoa

Just as a chef transforms raw ingredients into a gourmet meal, proper survey analysis can transform raw data into actionable insights that drive business growth. In the visual above, we see Lumoa’s AI in action, determining whether parts of a comment are positive, negative, or neutral.In

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Unlocking Business Growth with a Robust CRM: Insights from the SugarCRM’s Connected Conference

SugarCRM

Being able to automate and streamline everyday business processes has proved to be one of the most efficient ways to accelerate business growth. And we certainly are familiar with how different industries or niches have specific automation and business process needs. How does this help your organization overall?

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

As the third-party cookie has crumbled, businesses can no longer rely on ill-gotten data. The rules and the regulations regarding consent of data sharing, regarding the legality of data holding, have torn up so many of the marketing playbooks out there. Atlassian is a much larger organization, it’s a bigger ship.

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