Intercom, Inc.

NOVEMBER 25, 2021

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. I know how difficult it is to get budget approval and legal approval and management approval. A Clear Path Forward to Better Experiences at the Experience This! Shep Hyken on getting customers to come back again and again.

CX 206

CX Social Media Start-ups Invoicing 206

ProProfs

JANUARY 30, 2023

Benefits of Employee Training Assessments Here’s why assessments are essential for implementing successful employee training programs that drive productivity and business growth. Compliance: Training needs that must be met to satisfy regulatory or legal requirements will be a high priority, irrespective of other considerations.

Compliance 52

Compliance Start-ups Customer Relationship Management Retail 52

Intercom, Inc.

MARCH 29, 2022

As the third-party cookie has crumbled, businesses can no longer rely on ill-gotten data. The rules and the regulations regarding consent of data sharing, regarding the legality of data holding, have torn up so many of the marketing playbooks out there. Atlassian is a much larger organization, it’s a bigger ship.

Start-ups 118

Start-ups Innovation Sales NPS 118

ClearAction

JANUARY 20, 2020

Forces on customers and business may otherwise make some turns that leave you behind. It’s a new decade that will be characterized differently by social, economic, technology, legal and competitive forces. Customer lifetime value, ease-of-doing-business and ease-of-work determine world-class CX.

CXM 120

CXM Customer Experience Non-Profits Close the Loop 120

ClearAction

JANUARY 20, 2020

Forces on customers and business may otherwise make some turns that leave you behind. It’s a new decade that will be characterized differently by social, economic, technology, legal and competitive forces. Customer lifetime value, ease-of-doing-business and ease-of-work determine world-class CX.

CXM 90

CXM Non-Profits Close the Loop CX 90

ClearAction

OCTOBER 1, 2018

And unless we’re applying VoC insights as Collaborators and Transformers we aren’t likely to generate the business growth promised by loyalty-revenue correlation. These static trends are very revealing: if we’re not aiming to be VoC Collaborators and Transformers we may never get there!

CXM 63

CXM VOC Customer Experience Artificial Intelligence 63

ProProfs

DECEMBER 5, 2019

When a hospitality business invests a sizable portion of its budget in employee training, it not only checks rapid turnover but leads to customer satisfaction and business growth. It ensures that learners are updated on new legal requirements and industry trends periodically. Just-In-Time Training.

Hospitality 52

Hospitality Hospitality Compliance Legal 52