Shep Hyken

FEBRUARY 14, 2022

Customer Experiences Beset With Bows – How to Celebrate and Delight Every Time by Joseph Michelli. accounting, legal services). Martechvibe) Martechvibe looks at some customer experience (CX) podcasts that have been helping leaders strengthen their brand-customer relationship.

Customer Service 108

Customer Service Legal Customer Loyalty CX 108

ClearAction

JANUARY 20, 2020

Forces on customers and business may otherwise make some turns that leave you behind. It’s a new decade that will be characterized differently by social, economic, technology, legal and competitive forces. Customer experience is customers’ realities compared to their expectations.

CXM 120

CXM Customer Experience Non-Profits Close the Loop 120

ClearAction

JANUARY 20, 2020

Forces on customers and business may otherwise make some turns that leave you behind. It’s a new decade that will be characterized differently by social, economic, technology, legal and competitive forces. Customer experience is customers’ realities compared to their expectations.

CXM 90

CXM Non-Profits Close the Loop CX 90

ProProfs

JANUARY 30, 2023

Benefits of Employee Training Assessments Here’s why assessments are essential for implementing successful employee training programs that drive productivity and business growth. For example, let’s say you want to improve your customer relationship management (CRM) efforts.

Compliance 52

Compliance Start-ups Customer Relationship Management Retail 52

ClearAction

OCTOBER 1, 2018

And unless we’re applying VoC insights as Collaborators and Transformers we aren’t likely to generate the business growth promised by loyalty-revenue correlation. ease-of-doing-business) to build trust and customer relationship strength.

CXM 63

CXM VOC Customer Experience Artificial Intelligence 63

Intercom, Inc.

NOVEMBER 25, 2021

Shep Hyken on getting customers to come back again and again. Customer retention is the new conversion. This is Scale , Intercom’s podcast series on driving business growth through customer relationships. I know how difficult it is to get budget approval and legal approval and management approval.

CX 206

CX Social Media Start-ups Invoicing 206

Intercom, Inc.

MARCH 29, 2022

It helps you create powerful in-context experiences that maximize customer acquisition, engagement, retention, and the lifetime value of your customers, building strong customer relationships at every touch point. As the third-party cookie has crumbled, businesses can no longer rely on ill-gotten data.

Start-ups 118

Start-ups Innovation Sales NPS 118