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The new dawn of Machine Learning

Intercom, Inc.

In the past five years, we’ve seen neural network technology really take off into its own. We wanted to know what’s up with this surge, so we’ve asked our Director of Machine Learning, Fergal Reid , if we can pick his brain for today’s episode. AI has been quite overhyped in the past. Paul, how are you?

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Future of Machine Learning: Ways ML and AI Will Drive Innovation & Change

Customer Think

It’s not a surprise that Artificial Intelligence (AI) and Machine Learning (ML) are two of the top buzzwords in today’s technological world. But, how will the two technologies create innovation and change in the near future? By 2022, the global ML market is expected to be worth $8.81

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25 examples of NLP & machine learning in everyday life

Callminer

NLP, ML and AI are everywhere in everyday life, and most people have encountered these technologies in action without even being aware of it. This blog shares 25 examples of NLP and ML.

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How can AI and machine learning assist in app development and marketing?

Customer Think

Artificial intelligence and machine learning are seen as an integral part of our lives. Big and small enterprises are using the technology in many fields and are evolving the user experience to great folds.

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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! Embrace automation, collaborate with new technology, and watch how you thrive! How AI can help you resolve queries faster and ultimately lower customer friction from all angles.

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What is conversational AI?

Intercom, Inc.

Conversational AI (artificial intelligence) is technology that simulates the experience of person-to-person communication for users, either through text-based or speech-based inputs. The AI component is crucial. In the case of conversational AI, these outputs are the responses it provides to users.

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Understanding Conversational AI Technology

Execs In The Know

To many, AI is an intangible and mysterious concept. However, users of Intelligent Virtual Assistants (IVA) powered by Conversational AI observe a 64% greater year-over-year increase in annual company revenue while increasing customer profit margins by 64% as well, according to an Aberdeen report. Technology Basics.