SugarCRM

MAY 25, 2023

When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. The ability to track individual customer interactions and analyze that data is a game-changer, especially in an age where customers crave a personalized experience.

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SugarCRM

JULY 3, 2018

For too long, businesses have viewed CRM platforms as simply a functional repository for customer data. However, in the digital world we now live in, CRM offers so much more… especially for businesses that operate in the service economy where continuous customer engagement is so critical to delivering on revenue goals.

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SugarCRM

SEPTEMBER 26, 2019

Artificial Intelligence (AI) has been a topic of fascination of science fiction fans for many years, and it’s been typified in classic entertainment such as Star Wars, Star Trek, and even the Jetsons. Before the age of AI, many companies viewed CRMs as a technology used to store their data. It isn’t creepy.

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SugarCRM

AUGUST 27, 2019

Put simply: No-Touch Information Management ensures you get all of the customer data you need, without having to spend your time on endless manual updates and entries. To understand what I mean, consider the typical customer relationship management (CRM) software or system. And in some instances, users abandon CRM altogether. .

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SugarCRM

MAY 7, 2019

Hint provides a wide range of important, useful and actionable insights, uncovering key information at every stage of your sales, marketing, and customer service cycles. Eliminate account, contact and lead data entry and maintenance, providing users with 30% more time to focus on revenue generating activities.

Actionable Insights 22

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SugarCRM

SEPTEMBER 3, 2020

Five Ways You Can Drive Revenue From Your CRM. Customer Relationship Management (CRM) technology changes all that. This integrated solution lets businesses manage their complex relationships with customers and leads so their sales teams can focus on selling. How to Drive Revenue From Your CRM. Upselling and Cross-Selling.

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SugarCRM

SEPTEMBER 13, 2022

Sales automation was born from a need to reduce time spent on non-selling tasks and increase focus on building relationships to convert new customers. Since then, sales process automation has come a long way. Automated CRM can eliminate manual tasks for sales reps and even prescribe their next move with artificial intelligence.

Sales 26

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SugarCRM

MARCH 22, 2022

These technology tools help businesses scale marketing and sales processes , capture and nurture leads through to conversions, and grab hold of data to let decision-makers continuously improve branding, marketing, sales, and customer service. What Is Marketing Automation? How Does Marketing Automation Work? Align and win.

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SugarCRM

APRIL 19, 2021

SugarCRM offers various tools to help automate sales, marketing, and customer service processes, leaving managers free to focus on strategic initiatives to make their companies more profitable. Unused data takes up valuable digital storage space and represents wasted labor hours that could have been spent on more important activities.

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SugarCRM

APRIL 30, 2019

The sales and service business processes are often relegated to the roles of sidekicks in the grand scheme of things. Getting fulfillment right every time is essential but getting the sales team to make the sale first is as important, if not more. Imagine a sales strategy that is measurable – only a CRM can deliver that.

Manufacturing 22

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SugarCRM

JULY 6, 2021

In order to be successful, customer experience needs the following: A good sales strategy. How you treat your customers affects customer churn and retention which is a common lack of understanding for sales teams everywhere according to our research. Thus, make sure that you approach customer experience with all its components.

Customer Experience 29

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SugarCRM

NOVEMBER 23, 2020

Traditionally, customer data has been the purview of customer relationship management (CRM) software. The goal of CRM is to act as a system of record, providing a 360° customer view to sales, marketing, and customer service. But it has fallen well short of that lofty ambition. What Makes Time-Aware CX Different?

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SugarCRM

APRIL 11, 2023

In business settings, data augmentation can give companies the competitive edge they need to be on top of customers’ minds and become industry leaders. Here’s one recurring issue companies face when handling data: quality. not all data entering their databases is accurate and valuable.

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