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Conquering Uncertainty: How Intelligent Document Processing (IDP) Empowers Your Credit Analysts

Lightico

Here’s where Intelligent Document Processing (IDP) for Auto Finance , elevates the role of the credit analyst, & emerges as a game-changing technology. As the auto finance industry continues to leverage Auto Backed Securities (ABS) healthy portfolios are paramount to the overall health of the industry.

Finance 75
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Top 5 Business Phone Systems for Banking and Finance

Hodusoft

What to look for in a business phone system for banking and finance? What to look for in a Business Phone System for Banking and Finance? Scalability: A VoIP phone system eases scalability for banking and finance businesses. Security: In the banking and finance industry, security is a top priority.

Finance 52
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How Well-Oiled CRM Processes Improve CX and Revenue

SugarCRM

By now, we all know that CRM tools can streamline processes and facilitate operations within businesses. However, deploying a CRM tool will not guarantee a seamless CX or increased revenue. CRM tools are used to predict churn, offer the following best actions to support reps, and even track customer value over a period of time.

CRM 26
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How AI and CRM are Changing the Future & Face of Customer Service

Comm100

There is a lot of curiosity surrounding the latest technological advancements, and Artificial Intelligence (AI) and Customer Relationship Management (CRM) are no different. AI and CRM are a match made in heaven. But yes, improvements are still required when implementing AI or CRM software.

CRM 52
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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom

With all of these pain points and lost opportunities, it’s no surprise that nearly half (48%) of respondents say they are investing in new or improved customer engagement technologies – such as customer relationship management (CRM), artificial intelligence and machine learning, and data analytics in the next 18 months.

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Smashing the Data Silos with SugarCRM

SugarCRM

When you think about it, it sort of makes sense—data is typically organized by individual company departments, such as HR, finance, administration, sales, marketing, and other divisions. Inside a Company’s Culture : Every department, whether finance, HR, sales, or marketing, is used to working in its own bubble.

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Why should you move from Legacy PBX to Modern Contact Center Software?

Hodusoft

Any customer service leader will tell you that customer experience has always been a second fiddle— the lowest rung in the rank of elites among sales, marketing, and finance. Modern contact centers today are capable of using many new technologies such as artificial intelligence and machine learning among others.