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Conquering Uncertainty: How Intelligent Document Processing (IDP) Empowers Your Credit Analysts

Lightico

Here’s where Intelligent Document Processing (IDP) for Auto Finance , elevates the role of the credit analyst, & emerges as a game-changing technology. It employs artificial intelligence, machine learning, and natural language processing to understand the content of documents, going beyond mere digitization.

Finance 75
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The new dawn of Machine Learning

Intercom, Inc.

In the past five years, we’ve seen neural network technology really take off into its own. The tech landscape is changing, the business applications are (potentially) game-changing, and, spoiler alert, Fergal very much believes the hype. It’s all about artificial intelligence and machine learning. Paul, how are you?

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Revolutionizing CX Management with Customer Experience Analytics

Lumoa

As the volume of data companies collect grows and as artificial intelligence (AI) gets better, analytics is set to become a key differentiator for customer experience management. Your technology segment may be willing to spend more money for additional customizations, whereas other segments aren’t interested.

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Guest Post: Understanding Digital Customer Experience in Retail Industry

Shep Hyken

Retail Industry Leaders Game to Sustain Digital Customer Experience . Besides, Amazon One is another “just walk out” payment technology wherein shoppers can pay by scanning their hands via biometrics. petabytes of unstructured data from 1 million customers every hour. 3 Advantages of Retail CX Strategy .

Retail 72
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The opinion of 6 experts on the future of contact centers in a post-corona world

Steven Van Belleghem

I love that the concern for wellbeing and community was on the agenda of a lot of the experts below: with games, quizzes, contests and digital cocktails. Usage of smart technology. Contact centers and customer contact departments are being very creative with non-work-related video conferences, games, quick chats, messaging groups etc.