Lightico

APRIL 4, 2024

Here’s where Intelligent Document Processing (IDP) for Auto Finance , elevates the role of the credit analyst, & emerges as a game-changing technology. It employs artificial intelligence, machine learning, and natural language processing to understand the content of documents, going beyond mere digitization.

Finance 75

Finance Artificial Intelligence Data Entry Compliance 75

Intercom

MAY 31, 2023

All in all, it can be a bit overwhelming, so we’ve compiled a list of concepts and terms to help you better understand the brave new world of artificial intelligence. It learns to take actions that maximize a reward signal, such as winning a game or completing a task.

AI 72

AI Machine Learning Artificial Intelligence Unstructured Data 72

Intercom, Inc.

SEPTEMBER 9, 2022

The tech landscape is changing, the business applications are (potentially) game-changing, and, spoiler alert, Fergal very much believes the hype. It’s all about artificial intelligence and machine learning. And they were really good at making graphics for computer games. The hype strikes back. Paul, how are you?

Machine Learning 249

Machine Learning ML Unstructured Data AI 249

Lumoa

APRIL 18, 2023

As the volume of data companies collect grows and as artificial intelligence (AI) gets better, analytics is set to become a key differentiator for customer experience management. Driving change from Voice of Customer feedback is a game changer in customer experience management. Think about it.

Customer Experience 83

Customer Experience CX Net Promoter Score Unstructured Data 83

Shep Hyken

APRIL 8, 2022

Retail Industry Leaders Game to Sustain Digital Customer Experience . petabytes of unstructured data from 1 million customers every hour. Encourage and support online and offline communities . Engage customers in DIY, product-building, and self-customization activities during the purchase .

Retail 72

Retail Customer Experience Contact Center Omnichannel 72

Steven Van Belleghem

MAY 19, 2020

I love that the concern for wellbeing and community was on the agenda of a lot of the experts below: with games, quizzes, contests and digital cocktails. Contact centers and customer contact departments are being very creative with non-work-related video conferences, games, quick chats, messaging groups etc. That’s beautiful to see.

Contact Center 52

Contact Center Start-ups E-commerce Innovation 52