Uniphore
JANUARY 21, 2022
Few industries are as closely regulated as healthcare. healthcare costs. healthcare costs. However, compliance isn’t the only factor driving healthcare business decisions today. Healthcare CX, it seems, is as complicated and convoluted as healthcare compliance. Healthcare is no exception.
Neosperience
MARCH 18, 2020
Artificial Intelligence and Machine Learning can offer real help against Covid-19. org to onboard all organizations and experts in Artificial Intelligence. org to onboard all organizations and experts in Artificial Intelligence.
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Steven Van Belleghem
JUNE 29, 2020
Research by Salesforce showed that no less than 47% of consumers say that healthcare and life sciences are more focused on industry needs than patient needs. A study from PwC shows that only 49% of consumers say that the healthcare customer experience is satisfactory.
Execs In The Know
FEBRUARY 5, 2024
Hyper-Automation is Revolutionizing BPO Operations Hyper-automation takes automation a step further by integrating multiple advanced technologies and platforms, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to optimize as many business processes as possible across a company.
Hodusoft
APRIL 12, 2019
Times have changed and healthcare industries face the pressure of delivering exemplary services to a growing number of patients. Communication is one of the backbones of healthcare services, especially in large multi-department hospitals with a high number of patient footfalls each day. Patients are delighted. They recommend.
Beyond Philosophy
MARCH 31, 2020
I remember once how customers were complaining about the cleanliness of their rooms in a hospital even though they were being cleaned every day. Digitization will also speed up in Education and Healthcare. Healthcare, AI, and Robotics. in some hospitals in Asia. Web Meetings and Working from Home (WFH).
DMG Consulting
SEPTEMBER 14, 2021
Companies are re-evaluating their salary structures as they struggle to hire people for traditionally low-level jobs, including: contact center/customer service representatives, bank tellers, retail clerks, servers, hospitality workers, flight attendants, healthcare aides, and more.
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