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Mountain communities and digitization: towards technological innovation

Neosperience

Mountain tourism: innovation and challenges Mountain communities , in which more than half of Italy’s territory falls, constitute a territorial system endowed with a great tangible and intangible cultural heritage. Gamification is an innovative way of increasing audience engagement and can be applied to various products and services.

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6 New Year’s Resolutions to Improve CX in 2022

Aquire

In our personal lives, that could be learning a new language, playing a sport, or making origami frogs (true story). In a professional setting, this can be anything you do to innovate or improve your work and your team. Creativity : Experiment and innovate. This is a resolution many of us have made at some point. Happy holidays!

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Top Contact Center Industry Trends for 2023

Fonolo

Contact centers are dynamic, evolving workplaces, which makes industry trend spotting an exciting sport — sometimes prone to error — but always full of discovery! Like many industries, contact centers have seen the pace of change accelerate during the COVID pandemic. Last year was no exception. . It doesn't cost a cent, we promise!).

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From painter to tech exec: a VP of Product talks about his rewarding second act

Sprinklr

Our world-class team is constantly finding innovative ways to raise the bar even higher to enhance the customer experience with our industry-leading artificial intelligence (AI). When I was at Postano, I learned about Sprinklr as the most innovative and advanced platform for brands to connect to modern and social platforms.

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Unleash Your Customer Service Team’s Full Potential with Virtual Agents

UJET

Contact centers have more in common with sports teams than you might think. Virtual Agents are designed to be your human agents’ Pippen or Harrison or Gehrig (pick your sport). And you can leverage Virtual Agents’ artificial intelligence (AI) to level up your customer experience in a big way.

ML 72
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Unleash Your Customer Service Team’s Full Potential with Virtual Agents

UJET

Contact centers have more in common with sports teams than you might think. Virtual Agents are designed to be your human agents’ Pippen or Harrison or Gehrig (pick your sport). And you can leverage Virtual Agents’ artificial intelligence (AI) to level up your customer experience in a big way.

ML 72
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Turo’s Chief Operations Officer Discusses the Power of Customer Obsession

Execs In The Know

It is the world’s largest car sharing marketplace and has been named Fast Company’s 10 Most Innovative Companies in Transportation. More options: Turo offers a wide range of vehicles to choose from, including luxury cars, sports cars, and trucks. It’s like Airbnb, but for cars.