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4 Ways CRM Software Is Helping Manufacturers Create Operational Resilience

SugarCRM

It’s no secret that the manufacturing industry has suffered greatly from the aftermath of COVID-19. Leading Industry experts are now seeing four key trends that are keeping manufacturers awake at night that must be addressed for organizations to successfully come to speed with new customer and market needs: Embracing digital transformation.

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Nowhere to Go But Up: Bold AI Predictions for 2022

Uniphore

However, in artificial intelligence (AI), the feeling is anything but cautious. Writing for The Wall Street Journal , technology columnist Christopher Mims observed, “we’ve entered a period of upheaval, driven by connectivity, artificial intelligence and automation.” That was before the global pandemic.

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Text Analytics in Customer Feedback: The CXO’s Secret Weapon

Lumoa

Along with its perfect record-keeping and feedback-gathering features, this platform also boasts generative artificial intelligence (AI) , machine learning (ML), and natural language processing (NLP) capabilities, allowing it to prepare smart, actionable customer feedback reports for CXOs to act on. The result?

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Best AI Chatbot Features to Win More Sales

Ameyo Callversations

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. Other industries, such as B2B, manufacturing, and engineering, leverage AI for workflow automation. Strong NLP Engine and ML Capabilities. AI Chatbot and its Importance.

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Are Smart Things Really Smart or is it Just Smart Marketing?

C3Centricity

Earlier this year I wrote about the impact of AI and ML on digital marketing. The article is called “ AI and ML are Taking Digital Marketing to the Next Level.” AI and ML can recognise patterns in the data and then apply their “learnings” to future processes. ” in this article from Industry Week.

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The Fourth Industrial Revolution: How automation and AI will impact manufacturing

Zendesk

Workers on production lines, assembling industrial goods with wrenches is one image that usually comes to mind when people think of the manufacturing industry. For manufacturers that embrace these new technologies, the opportunities are vast. Intelligent technology. Zendesk provides flexible, easy-to-use tools for manufacturers.