Zendesk

OCTOBER 17, 2022

Workers on production lines, assembling industrial goods with wrenches is one image that usually comes to mind when people think of the manufacturing industry. For manufacturers that embrace these new technologies, the opportunities are vast. Intelligent technology. Zendesk provides flexible, easy-to-use tools for manufacturers.

Manufacturing 98

Manufacturing AI Artificial Intelligence ML 98

Uniphore

JANUARY 25, 2022

However, in artificial intelligence (AI), the feeling is anything but cautious. While the rest of the world was scrambling to course-correct in the wake of the global pandemic, AI was undergoing nothing short of a revolution. Emotion is the Next AI Frontier. Video-based AI software is the answer to that demand.

AI 130

AI Artificial Intelligence Healthcare Legal 130

Ameyo Callversations

MAY 19, 2022

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. Nearly 56% of global firms have adopted AI within one or more functions, with the trend rapidly growing. For sectors such as travel, hospitality, and retail, AI chatbots are leading the way for sales efficiencies.

AI 52

AI Sales Artificial Intelligence ML 52

SugarCRM

SEPTEMBER 15, 2022

It’s no secret that the manufacturing industry has suffered greatly from the aftermath of COVID-19. Leading Industry experts are now seeing four key trends that are keeping manufacturers awake at night that must be addressed for organizations to successfully come to speed with new customer and market needs: Embracing digital transformation.

Manufacturing 26

Manufacturing CRM Artificial Intelligence ML 26

Lumoa

JANUARY 24, 2024

This AI-powered CX tool can truly do it all: Gathering customer feedback no matter the source, processing it, and preparing reports based on the processed data. But for all the advanced features manufacturers pack into phones, the touchscreen keyboard refuses to be tamed. Lumoa’s software is also enhanced with cutting-edge technology.

Text Analytics 83

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 83

C3Centricity

DECEMBER 1, 2020

Earlier this year I wrote about the impact of AI and ML on digital marketing. The article is called “ AI and ML are Taking Digital Marketing to the Next Level.” Data gives us information about what to do, or more precisely, AI now controls many of the processes in which we are involved.

ML 71

ML Age of the Customer Pharmaceutical AI 71