SurveySensum
AUGUST 3, 2023
Imagine you run a B2B marketing software company that provides innovative marketing solutions to small businesses. But you’re not quite sure how it’s being received by your customers. This is where B2B SaaS feedback software comes to the rescue! What is B2B SaaS feedback software?
SurveySensum
SEPTEMBER 15, 2023
Are you struggling to meet your B2B clients’ ever-changing needs in today’s fast-paced service industry? In the realm of B2B service, staying attuned to client feedback is more crucial than ever. This is where customer feedback tools become essential. But what exactly a B2B service feedback tool is?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SurveySensum
OCTOBER 12, 2023
Some of the drawbacks include limitations to running two different surveys at the same time, the dashboard being too complex, issues with building reports, no options to automate reports, text analytics being difficult to understand, and many more. With InMoment you do get this feature but it is complex to understand and use.
SurveySensum
OCTOBER 20, 2023
And product feedback loop not only enhances the products as per customers’ needs but also boosts customer satisfaction and loyalty. Boosting Customer Retention: Maintaining current customers is a vital aspect of business success, as it can be up to 25 times more cost-effective than acquiring new ones.
Confirmit
NOVEMBER 15, 2020
After just five months, Louise successfully launched the Voice of the Customer program and created its first-ever Customer Service Week, providing staff with training to help them learn about the new VoC tool, understand results and bring customer feedback to life. 11% increase in customer orders.
SurveySensum
SEPTEMBER 1, 2023
This task is made easier with an automated Text Analytics Platform that swiftly extracts trends and sentiments. Moreover, the act of reaching out for feedback makes customers feel heard and valued, further solidifying their connection to the brand. Start Sending Customer Surveys with SurveySensum – Sign Up for Free 8.
Callminer
AUGUST 6, 2019
Speech/text analytics. Text analytics is used to scour textual interactions (e.g., emails, SMS text messages and instant messages) for certain keywords that indicate frustration or satisfaction on the part of the customer. Keep customer trends in mind. Analytics are the Competitive Advantage.
Expert insights. Personalized for you.
52 
Let's personalize your content