Remove blog challenges-impacting-the-credit-and-collections-industry
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What is PCI Compliance Call Recording & Transcription: Definition, Expert Tips & Best Practices

Callminer

PCI compliance call recording & transcription refers to the requirements set in the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS is a set of strict regulations created to protect private financial information and prevent credit card fraud. To ensure the quality of customer service.

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5 Project Management Strategies for Balancing Stakeholder Expectations

SurveySensum

In this blog, we will look at why stakeholder expectations are so important and strategies to balance their expectations. Starting and completing a project is like conducting an orchestra. But, who are these Stakeholders? Stakeholders are a group of people who are involved in the project and care about the outcome. It’s like an art.

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6 Rookie Mistakes to Avoid in Net Promoter Score Analysis

SurveySensum

But the challenge is, how to analyze the NPS feedback to leverage it to its best potential! A retail company, MagnetHome enthusiastically embraced the Net Promoter Score and started measuring customer loyalty. High scores delighted them, so in the excitement they missed the silent grumbles of unhappy customers.

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How Do You Handle Multiple Feature Requests From Customers?

SurveySensum

She felt the need to implement some sort of strategy, along with a robust customer feedback tool , that would allow her users to express their needs, discuss pain points, and collectively prioritize features. → But, why is it crucial to manage and prioritize feature requests efficiently? Let’s scroll down and discover!

Sales 52
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The Ultimate Guide to Find Out the Worst and Best Time to Send a Survey

SurveySensum

Well, understanding the ideal survey timing to get the maximum response rate can be challenging. Well, understanding the ideal survey timing to get the maximum response rate can be challenging. Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 3. Let’s get started.

NPS 52
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Mastering Online Business: 4 Strategies for Small Online Businesses to Succeed

SurveySensum

The digital sphere offers endless opportunities for growth and expansion but also presents significant challenges, including intense competition and the rapid pace of technological development. Strategies for Small Online Businesses to Succeed in the Competitive Digital Landscape.

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Top 10 Employee Feedback Tools in 2024 for a Thriving Workplace

SurveySensum

Having the right tool is essential as it enables effective collection and utilization of employee feedback, turning it into actionable insights for exceptional employee experience that directly impacts business growth. In this blog, we’re going to delve into the best employee feedback tools. What is Employee Feedback?