Intercom, Inc.

JUNE 22, 2018

Or, in Ruby: Using this method to find similar posts on this blog to “How the support team improves the product,” you’ll get the following top 10: How to launch with a validated idea. Or, in Ruby: If @words equaled: ['hello', 'inside', 'intercom', 'readers', 'blog', 'post']. Repeat steps 3-4.

Machine Learning 223

Machine Learning Start-ups Customer Feedback 223

Hodusoft

JULY 26, 2023

Ameyo Alternative: A Comparison of the Best Contact Center Software If you type “ best contact center software for small businesses ” or “most affordable contact center software” or “top 10 contact center software” and type enter, you will get about a dozen of websites on the first page of the search engine results page.

Contact Center 52

Contact Center Transportation Omnichannel Customer Relationship Management 52

Zendesk

MAY 25, 2022

You’ll follow her for the short, simple intros to complicated concepts—but you’ll stay for the great podcasts, blogs, and books. 3 people to follow in the Twitter CX community. Make sure you tag me so I can say “Hi” right back. Start reading these blogs. Of course, I have to mention the Tymeshift Blog , too.

CX 98

CX Social Media Start-ups Sports 98

SugarCRM

MAY 23, 2023

In our previous two blog posts, we discussed the core features of sales automation and lead management that a CRM needs to deliver complete functionality. Continuing on the same note, this blog post will discuss the core service and customer support features a CRM needs. Relationship management is more than sales and lead management.

CRM 26

CRM Case Management Omnichannel Sales 26

Customer Service Life

MAY 15, 2017

This article was originally published on the FCR blog on May 3, 2017. At FCR we have an Emerging Technologies (ET) team that exists to learn about the various tools and technologies that can help companies deliver a better customer experience and help contact center leaders manage their teams better.

Technology 74

Technology Technology Customer Service Contact Center 74

CommBox

JANUARY 4, 2022

According to Deloitte, a whopping 88% of businesses are now prioritizing customer experience in their contact centers. And believe it or not, your brand can provide that community to thousands (if not millions) of people across the globe thanks to modern innovations like social media , blogs, and email marketing.

Customer Experience 105

Customer Experience Social Media Entertainment Sales 105

SurveySensum

NOVEMBER 14, 2023

This blog has got you covered because here are the top 13 tips to create effective surveys with website feedback examples. Tip 3: Target-Specific User Segments Targeting Specific User Segments means focusing on specific groups of users when gathering feedback or making changes to your website.

E-commerce 52

E-commerce Omnichannel Touchpoint Close the Loop 52