Beyond Philosophy

OCTOBER 8, 2014

It was like PayPal was a little brother tagging along the bigger one. The rise in popularity of mobile payments, however, has given PayPal more opportunity to grow. Apple just announced their mobile payment system by way of their Apple Pay App that they have just launched with their iPhone 6.

Net Promoter Score 60

Net Promoter Score Social Media Customer Retention Customer-Centric Organization 60

SurveySensum

OCTOBER 12, 2023

So, with this blog, we will talk about the top 7 InMoment alternatives and competitors that you can explore for effective feedback management. 5) Yes Yes End-to-end customer support (live chat, emails, blogs, etc.) This will help you choose the right and the best InMoment alternatives. Qualtrics Contact them for details 4.4 (5)

Text Analytics 52

Text Analytics Actionable Insights NPS Customer Feedback 52

SurveySensum

OCTOBER 17, 2023

This is why, in this blog, we will explore the top 15 customer feedback tools for NBFCs that you can use for your business to collect customer feedback and gauge customer loyalty and satisfaction. 5) Yes Yes End-to-end customer support (live chat, emails, blogs, etc.) Qualtrics Contact them for details 4.4 (5)

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

Comm100

JANUARY 21, 2021

Using pre-chat surveys you can also categorize leads and save contact information, and when a conversation ends, use the wrap-up feature to tag hot leads for follow-up. As we mentioned earlier in this blog, understanding what your customers pain points are is job #1. This helps to narrow down the follow-up category of your lead.

Social Media 98

Social Media Compliance Sales Customer Relationship Management 98

SurveySensum

FEBRUARY 24, 2022

Also, if your customer feedback tool connects with your existing apps and technology, the workflow will be smooth, enriching your experience with the software. . The app features self-serve NPS, CSAT, and CES micro-surveys that can be deployed on multiple channels. Integration is cumbersome and hard (exporting and connecting to apps).

Customer Feedback 52

Customer Feedback Sentiment Analysis Close the Loop NPS 52

SurveySensum

NOVEMBER 22, 2023

So, make sure your feedback forms adapt well to various mobile, tablet, or desktop devices. If you run a travel blog, for instance, post questions to gather feedback from your followers about their dream travel destinations. You don’t need to manually tag every response. Optimize for Different Devices: 3.7%

E-commerce 52

E-commerce Social Media Construction Customer Feedback 52

SurveySensum

MARCH 1, 2024

Example: A mobile phone company receives a high NPS score from its customers. But, when they zoom in, they find a revelation – subscribers hooked on mobile streaming consistently give lower scores. Imagine a fitness app company relying solely on NPS scores to measure customer satisfaction.

Net Promoter Score 52

Net Promoter Score NPS Close the Loop Customer Satisfaction 52

Lumoa

DECEMBER 15, 2022

they could then write an informative blog post or create helpful social media content to attract more potential clients. You can also use quantitative data such as website analytics or app usage patterns. On your website or mobile app. better mobile app). Types of Voice of Customer Analytics. Emotional (i.e.,

VOC 94

VOC Social Media Close the Loop Customer Feedback 94

Zendesk

JULY 30, 2021

You can even create a new order for a given customer directly from the ‘BaseLinker for Zendesk’ app. This integration connects with your Crowlingo deep learning models to automatically tag new incoming tickets by the criteria you define, such as Topic, Issue, Priority, or Sentiment. Verse for Sell.

E-commerce 52

E-commerce Construction Sales Government 52

ProProfs

JANUARY 26, 2023

In this blog post, we’ll take you through the best exam software in 2023, so you can make an informed decision when looking for the right tool for your requirements. Tracking: Use a customizable tracking form to capture exam-takers’ information, such as name, mobile number, email, or any other information by asking custom questions.

Education 52

Education Start-ups AI Close the Loop 52

SurveySensum

NOVEMBER 6, 2023

So, with this blog, we will delve deeper into the right NPS methodology that will help you turn your NPS feedback into action. Ensure that your surveys are mobile-friendly as it makes it easier for customers to participate. All you have to do is create tags and incorporate relevant keywords for 15 responses. What is NPS?

NPS 52

NPS Close the Loop Text Analytics Customer Satisfaction 52

Intercom, Inc.

DECEMBER 18, 2018

Onboarding tips for a new app. Every now and then, a marketer will publish a blog post claiming email marketing is dead, usually shortly after the creation of a popular new tool or social media network. Intercom could be a great starting point especially if you also plan to send in-app messages or use live chat for sales or support.

Start-ups 150

Start-ups Non-Profits Social Media Sales 150

ProProfs

APRIL 5, 2022

Live Chat and Chatbot Tools – These tools let you instantly connect and engage with visitors by adding live chat and/or chatbots to your website or app. Works great on mobile and tablet Free and paid plans. Organize your leads and accounts into ‘notes’ and ‘tags’. No mobile site/app. Targeted on-site surveys.

Social Media 52

Social Media CRM Start-ups Net Promoter Score 52

Hodusoft

JULY 26, 2023

This blog post discusses why HoduCC contact center software is a suitable alternative to Ameyo’s contact center software and how you can benefit by using HoduCC. You just need to log in to the HoduCC web portal or download the HoduCC app on your phone and you are good to go. What do you get from HoduCC contact center software?

Contact Center 52

Contact Center Transportation Omnichannel Customer Relationship Management 52

ProProfs

JANUARY 6, 2022

In-App Support. Mobile learning. Authoring Apps. For example, the tool you choose should support the repurposing of PowerPoint presentations to create a mini-course or turn blog content into video content. Use online web browsers or offline apps. ? Real-Time Collaboration. Review Options. Single Sign-On.

Start-ups 52

Start-ups Compliance Actionable Insights Gaming 52

Comm100

FEBRUARY 6, 2018

This blog post will cover several of the top, most sought-out customer engagement tools on the market. Salesforce has been successful as a mobile customer service application, meeting the increasing demands of businesses and customers. Mobile apps to help businesses chat with customers on the go. Deployment : Cloud-based.

Social Media 42

Social Media CRM Omnichannel Invoicing 42