blog tag workforce-management 
Zendesk
MAY 25, 2022
You’ll follow her for the short, simple intros to complicated concepts—but you’ll stay for the great podcasts, blogs, and books. Make sure you tag me so I can say “Hi” right back. Start reading these blogs. Most of the CX influencers we mentioned before have their own blogs. CX Community blogs to bookmark.
Customer Service Life
NOVEMBER 5, 2018
This article was originally published on the FCR blog on October 8, 2018. At some point, if you haven’t already, you’ll likely consider a Learning Management System (LMS) to aid in both new hiring training and ongoing training for your existing staff. Learn from anywhere and from any device- Today’s workforce is more mobile than ever.
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Customer Service Life
MAY 15, 2017
This article was originally published on the FCR blog on May 3, 2017. At FCR we have an Emerging Technologies (ET) team that exists to learn about the various tools and technologies that can help companies deliver a better customer experience and help contact center leaders manage their teams better. Click here to read the original.
ProProfs
OCTOBER 4, 2022
Compliance makes it riskier to do the wrong thing, says Riaan Bekker, Force Solutions Manager, thryve – a risk management solutions provider. . And compliance assessments play a huge role in management of such risks to help your business save big. You may ask. . million in the first half of 2022. .
ProProfs
JANUARY 6, 2022
Learning Content Management System. Image & Video Manager. They can be either standalone or integrated into a learning management system (LMS). eLearning software is an umbrella term for those solutions that enable users to create, share, run, and manage eLearning experiences. Learning Management Systems.
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