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Integrations to keep your summer going

Zendesk

This integration connects with your Crowlingo deep learning models to automatically tag new incoming tickets by the criteria you define, such as Topic, Issue, Priority, or Sentiment. Easily search for articles, blog posts, tickets, and more in Zendesk with Command E! Verse for Sell.

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Best Practices for Protecting Your CX Program During Economic Volatility

Execs In The Know

Whether you’re a startup or an established leader, the economic conditions for the kind of success we’ve seen over the last decade are narrowing. Gartner research puts the price tag at $14,113 per agent. Guest blog post written by ibex. Around the world, businesses are facing increasingly tough economic headwinds.

CX 97
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What is a lead magnet? The ultimate guide (+10 examples)

Zendesk

Say you sell accounting software for a startup, and entrepreneurs are one of your target customers. Tag the experts you interviewed on social posts about the lead magnet. When you send a confirmation email with the score, include a link to a blog post that covers topics related to the quiz.

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How to create actionable buyer personas (examples & tips)

Zendesk

Startups with a few clients might have that luxury, but once your business booms, it takes far too much time to connect with individuals in your target audience. For instance, if your main targets are large corporations, you probably don’t want to sit down with the decision-makers at a startup. Challenges. Finding new and useful leads.

Sales 98
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Top 15 NBFC Customer Feedback Tools for Effective Feedback Management

SurveySensum

She decided to seek financial assistance from an NBFC for her startup. This is why, in this blog, we will explore the top 15 customer feedback tools for NBFCs that you can use for your business to collect customer feedback and gauge customer loyalty and satisfaction. ‘Meet Sarah, a young entrepreneur with a promising business idea.

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Intercom on Product: One for the roadmap

Intercom, Inc.

If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together to build a feature but in a larger company it’s a recipe for chaos.

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Intercom on Product: One for the roadmap

Intercom, Inc.

If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together to build a feature but in a larger company it’s a recipe for chaos.