Lumoa

APRIL 28, 2024

Every interaction with your business has the power to build or damage the relationship with your customer – and can directly impact your revenue. The pressure is rising for businesses to step up their CX game. More than 80% of business leaders see customer experience as a growing priority in 2024.

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

SugarCRM

NOVEMBER 9, 2022

As we begin to wrap up 2022 and start to look towards the exciting horizon of 2023, our second annual Customer Breakthrough Awards give us the opportunity to reflect on the amazing things our customers—and partners—are accomplishing as part of the Sugar ecosystem. “BrainSell was integral in getting Pulse set up with Sugar.

CRM 49

CRM Transportation Innovation E-commerce 49

Zendesk

SEPTEMBER 19, 2022

Set your team up for success. They will never forget that you were five seconds late.” — Joseph Himelfarb , business consultant at the MoJoe Group. Fail, pick yourself up, and become a little better. Think about what support your sales team needs to reach [their] goals. Be on time. “Be Be punctual. gated-cta-in-post].

Sales 52

Sales CRM Start-ups Entertainment 52

Callminer

MARCH 6, 2020

I appreciate the customer service person who starts the story by describing the worst kind of complaint you could imagine, because that tells me they love making things right! More specifically, he needs to be able to come up with a coherent overarching strategy for CS. TEnergists. Pratibha Vuppuluri. GetMeCharlie. How do you react?”.

Customer Service 207

Customer Service Start-ups Education Gaming 207

Callminer

MARCH 6, 2020

I appreciate the customer service person who starts the story by describing the worst kind of complaint you could imagine, because that tells me they love making things right! More specifically, he needs to be able to come up with a coherent overarching strategy for CS. TEnergists. Pratibha Vuppuluri. GetMeCharlie. How do you react?”.

Customer Service 182

Customer Service Start-ups Education Gaming 182

Zendesk

JANUARY 26, 2022

Let’s start off with the five primary sales categories: B2B sales (business-to-business sales). B2C sales (business-to-consumer sales). Distribution sales: Businesses sell products to distributors who will then sell that same product to the consumer (groceries, pharmaceuticals, Walmarts, etc.). Categories of sales.

Sales 52

Sales B2C B2B CRM 52

SurveySensum

JULY 14, 2020

He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. LinkedIn: [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132