CommBox

JANUARY 18, 2024

Things we knew in 2023: Leveraging AI greatly increases the operational efficiency of your business – impacting everything from customer satisfaction to cost savings. Businesses of all sizes and across all industries need to find the best way to integrate AI technology into their daily business operations.

AI 98

AI Unstructured Data Engineering CRM 98

Callminer

DECEMBER 17, 2019

Tools like speech analytics solutions help monitor QA, ensure compliance, and provide insights that aid in agent performance management , as well. ” – 88 Call Center Statistics You Must Read: 2019 Data Analysis & Market Share , Finances Online; Twitter: @Financesonline. Call Center Finance Statistics.

Contact Center 207

Contact Center Finance AI Innovation 207

Hodusoft

OCTOBER 19, 2022

5 Reasons Why Financial Institutions Must Invest In Contact Center Software Financial businesses, like banks and insurance companies, deal with people’s money. Today, finance contact center software is one of the best ways for financial institutions to keep tabs on their customers and earn their trust.

Contact Center 52

Contact Center Finance Omnichannel CRM 52

Ameyo Callversations

MAY 19, 2022

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. AI chatbots offer multi-faceted benefits to companies looking to automate sales, customer communication, onboarding, and compliance functions. AI Chatbot and its Importance.

AI 52

AI Sales Artificial Intelligence ML 52

Comm100

OCTOBER 30, 2020

Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe. Your business is going to grow, and your customer base will grow with it. Salesforce Einstein.

AI 59

AI Technology Technology Artificial Intelligence 59

Comm100

JANUARY 29, 2021

Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe. Your business is going to grow, and your customer base will grow with it. Salesforce Einstein.

AI 52

AI Technology Technology Artificial Intelligence 52

Callminer

AUGUST 1, 2017

Compliance missteps occur. With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. Many agents end up with multiple tabs open on their screens, flipping between them to complete the inquiry generation process. Errors happen.

Contact Center 334

Contact Center Real Estate Start-ups Sales 334